AutoChat

Preview：

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Introduce：

AutoChat is a cloud-based WhatsApp automation platform that provides powerful automation capabilities to help businesses streamline operations and achieve business goals. It helps businesses improve customer service, enhance customer trust, and increase sales efficiency with features such as a code-free chatbot builder, bulk messaging, team inbox, GPT-4 AI chatbot, and native WhatsApp shopping experience.

https://pic.chinaz.com/ai/2024/05/24052607551095204507.jpg
Stakeholders:
AutoChat is for smes that need to improve customer service efficiency, enhance customer trust, and increase sales conversion rates. It provides instant, personalized customer interactions through the WhatsApp platform to help businesses better connect and serve their customers.
Usage Scenario Examples:

Akash Menon, CTO of FitForLife, said AutoChat’s team inbox feature has revolutionized their internal communications, enabling seamless collaboration and increasing efficiency.
Akhil Shyam, founder of The Cozy Corner, says AutoChat has helped them streamline the communication process and increase sales by 20% through the convenience of direct shopping at WhatsAlili.
Remya Santhosh, CEO of TechByte Solutions, says AutoChat’s chatbots and team inboxes have revolutionized their customer support and are now able to respond to queries faster and have happier customers.

The features of the tool:

Codeless Chatbot Builder: Build powerful chatbots without programming that automatically reply, screen leads, answer frequently asked questions, and more.
WhatsAlili Commerce: Offer products directly within WhatsAlili, integrating with WooCommerce, Sholiify, or custom platforms.
Bulk messages and team inboxes: Reach thousands of people with one click and distribute incoming chats to multiple agents for efficient support.
GPT-4 AI Chatbot: Build powerful chatbots without programming that automatically reply, screen leads, answer frequently asked questions, and more.
Native WhatsAlili Shopping experience: With an integrated checkout system, customers can easily complete purchases directly within the app, increasing the speed and convenience of online shopping.
Advanced Chatbot Builder: Easily create interactive chatbots with drag and drop design, even without coding skills.
Unified Team Inbox: Enhance sales and support collaboration and experience seamless sales and support chat.

Steps for Use:

1. Sign up for AutoChat.
2. Select services and functions based on service requirements.
3. Create a chatbot with a codeless chatbot builder.
4. Integrate chatbots with the WhatsAlili commerce platform.
5. Set up team inboxes, assign agents, and monitor performance.
6. Reach a large number of customers with batch messaging.
7. Create more complex interactive chatbots with advanced chatbot builders.
8. Monitor and optimize the performance of chatbots and team inboxes to improve customer satisfaction and sales efficiency.

Tool’s Tabs: WhatsApp, Automation