Circled

Preview：

Introduce：

Circled is a ChatGPt-based intelligent customer service platform that aims to provide fast and convenient customer support services through automated chatbots, reducing the human cost of customer service for enterprises while improving customer satisfaction.

Stakeholders:
Circled is suitable for businesses that need to improve customer service efficiency and reduce costs, especially those that want to use AI technologies to improve the customer experience.
Usage Scenario Examples:

• Chew Foods: a food delivery company that uses Circled’s chatbots to respond quickly to customer inquiries and complaints.
• Online retailers: Using Circled to improve customer service response and reduce customer wait times.
• Technical Support Team: Immediate technical support and troubleshooting assistance through Circled’s chatbot.

The features of the tool:

• 24/7 Customer service: Users can communicate with customer service robots at any time without waiting.
• Multi-channel support: Support conversations with multiple customer service robots to meet different needs.
• Cost savings: Reduce the cost of hiring or training customer service personnel and improve the efficiency of business operations.
• Easy integration: Chatbots can be easily added to corporate websites to enhance user experience.
• FAQ: Provides a list of frequently asked questions to help users find answers quickly.
• Personalized commands: Allows users to set commands to the chatbot to adapt to different scenarios.

Steps for Use:

• Visit Circled website and register an account.
• Personalized instructions for setting chatbots according to business needs.
• Integrate chatbots into your corporate website.
• Test the features of the chatbot to make sure it is functioning properly.
• Monitor chatbot interactions and collect user feedback.
• Adjust chatbot Settings based on user feedback to optimize customer service experience.

Tool’s Tabs: Intelligent customer service, automation