Customerly AI

Preview：

Introduce：

Customerly AI is an advanced customer service solution that delivers a customer support experience beyond traditional chatbots with features such as continuous learning, seamless assistance, simplified complex tasks, and intelligent upgrades. Multilingual support for easy handling of global conversations.

Stakeholders:
For businesses looking to improve the quality and efficiency of customer service, especially those requiring multilingual support and automated customer interactions.
Usage Scenario Examples:

• Online retailers use Customerly AI to provide 24/7 customer support
• Software companies use Customerly AI to provide technical support and product consulting
• Financial services organizations offer customer account management assistance with Customerly AI

The features of the tool:

• Continue to learn from the knowledge base and preset responses
• Provide assistance at any stage of the conversation to avoid the client getting stuck in a loop
• Collect data through conversations to automate complex tasks
• Intelligent upgrade to human support when dealing with complex situations

Tool’s Tabs: Intelligent customer service, chatbots