Perfect Wiki

Preview：

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Introduce：

Perfect Wiki is an AI-driven help center integrated into Microsoft Teams that allows users to turn company knowledge into a robust, continuously evolving AI support center. This hub is able to understand and support your colleagues and customers by answering their questions via AI chatbots, providing 100% AI-generated answers based on data. In addition, it continuously improves its knowledge base through AI-generated weekly reports.

Stakeholders:
Perfect Wiki is aimed at businesses and Teams that want to get answers quickly in the Microsoft Teams environment. It is suitable for organizations that need a centralized, easily accessible knowledge base to store and retrieve information.
Usage Scenario Examples:

Christian G. uses Perfect Wiki to document security programs, arguing that it provides security programs, multiple sharing options, and continuous updates.
Robin S., as ICT Manager, believes that Perfect Wiki is better than other solutions because it can quickly and easily create documents and collaborate with teams.
Eric K., as executive director, believes Perfect Wiki helps create documents quickly and easily, and share and discuss information with the team.

The features of the tool:

Add Standard Operating procedures (SOPs), Frequently Asked Questions (FAQs), manuals, and guides to the Help Center.
AI chatbots respond to questions with 100% AI-generated answers based on data.
Continuously improve the knowledge base with AI-generated weekly reports.
Anchor the Help center in Microsoft Teams for quick access.
View, create, and edit content directly in Microsoft Teams.
Create multiple knowledge bases for each department or team.

Steps for Use: